Contact information

Contact Information

At RELVO, we’re here to help. Whether you have a question about a product, need assistance with an order, or would like information about shipping, returns, or refunds, our customer support team is available to assist you.

Customer Support

For any questions or concerns regarding your order or our products, please contact us using the contact form available on our website.

When contacting us about an existing order, please include your order number and the email address used when placing your order. This will help our team locate your purchase and assist you as quickly as possible.

Order & Shipping Assistance

If your question concerns:

  • Order status

  • Shipping or delivery

  • Tracking information

  • Address corrections

  • Damaged or incorrect items

  • Returns or exchanges

  • Refunds or cancellations

Please provide your order number along with a brief description of your request.

Response Time

We aim to respond to customer inquiries within 1–2 business days.

During weekends, holidays, promotional periods, or periods of unusually high demand, response times may be slightly longer.

Contact Form

You can contact our customer support team directly through the contact form available on our website.

Please provide accurate contact information so that our team can respond to your request.

RELVO
Customer Support